Care Manager

We are seeking a skilled Manager to oversee the running of a 33 bed Residential Home in Sketty, Swansea.

Role and Responsibilities:

• Ensure effective communication with relatives and other healthcare professionals.


• Ensure confidentiality regarding all aspects of care and management of the home is maintained.


• To promote the rights of each Resident and keep their wishes at the centre of their care and support.


• To ensure that all staff within our service have the correct skills and experience and are matched to deliver excellent care for the people we support.


• To maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the home.


• To fulfil the registration requirements and performance standards required by the CIW.


• To complete assessments, care plans and risk assessments.


• To ensure high standards and best practices are maintained at all times.


• To familiarise all employees with company policies and procedures and ensuring these are being followed correctly.


• To provide leadership and consultation with your team including supervisions and appraisals.


• To select and hire potential staff in accordance to relevant job descriptions.


• To complete, maintaining and submitting reports and records to regulating bodies as required.


• To ensure that all staff within the home have the correct skills and experience and are matched to deliver excellent care for the residents we care for.


• To complete assessments for the people we support, care plans and risk assessments.


• To ensure high standards and best practices are maintained at all times.


• To familiarise all employees with company policies and procedures and ensuring these are being followed correctly.


• To ensure all records are maintained, monitored and evaluated to ensure effectiveness.


• To provide leadership and consultation with your team including supervisions and appraisals.


• To work with our recruitment team to recruit, select and hire potential staff in accordance to relevant job descriptions.


• To complete, maintaining and submitting reports and records to regulating bodies as required.


• To manage the rota coordination team to supply timely rotas for staff.


• To hold regular staff and management meetings.
  
  You will need to have achieved your QCF Level 5 in Health & Social Care or QCF Level 4 in Management or equivalent.


• You will have previous experience working within a management role, preferably in social care, to include support of people with Dementia.


• You will have experience of the care sector, the regulatory framework, service delivery with excellent working knowledge of the essential standards and statutory inspections in social care.


• You are required to be computer literate, have strong relationship building skills and customer service skills.


• You will need experience of developing strong relationships with the people we support, family members, health professionals, local authorities, including GPs and social workers.


• You will need to be able to provide Carers with the direction, leadership, guidance and support they need to ensure the people supported they are assigned to receive person centred care in line with their individual needs.


• You will need to demonstrate a high level of personal integrity towards providing an exceptional standard of service., Supervising experience: 3 years (required)


• Customer service: 1 year (preferred)