Information Analyst

Deputise for the Information Manager and Senior Information Analyst as required. Allocate routine tasks to members of the team. Ensure the routine task rota is updated monthly and planned around leave and other workload priorities. Allocate new development tasks to members of the team. Liaise with internal/external customers to identify the specific requirements of their information requests, and act as an advisor of the content to ensure it meets their requirements, providing follow-up if necessary. Prioritise and plan the completion of ad hoc information requests. This includes negotiating deadlines for the completion of such requests. Complete ad hoc information requests when necessary, analysing and presenting complex data in a clear and understandable format. Monitor requests for ad-hoc information and report monthly on tasks allocated and completed. Support members of the team in all aspects of the production of accurate and timely reports. In conjunction with the Information
Managers continually review departmental policies and procedures. Ensure departmental documentation is kept up to date and is always in the agreed standardised format. Assist the Information Managers in establishing departmental targets for accuracy, timeliness and responsiveness and systems for monitoring them. Design routine and ad-hoc information reporting processes, making use of automation with good supporting documentation and quality checks. Write complex data manipulation routines using relevant database query tools, linking multiple data tables, specifying output format and the records to be retrieved. Ensure that the most appropriate solution is provided, according to the specific requirements. Design and run programs making use of the more advanced data manipulation tools in Microsoft Excel/Access/SQL Server (including formulae, pivot tables and macros), to convert complex raw data into the required format of information. Monitor processes to ensure information quality in
accordance with NHS Standards and Definitions by checking that data has been recorded to the above standards. Support the Information Managers in organising office cover and managing requests for leave. Participate in the recruitment process, specifically ensuring that the job description and person specification meet the requirements of the role, and short-listing and interviewing with the Information Managers. Provide cover/support for annual leave/sickness specifically to ensure that the timely submission of reports and returns are maintained. To organise and/or attend multidisciplinary meetings, providing guidance on Information Management issues in written and verbal form, as necessary. Handle both internal and external telephone, email and fax queries in a timely professional manner.