PCN Digital and Transformation Operations Assistant

Heeley Plus Primary Care Network are a group of 7 practices in Sheffield, serving a population of 40,000 patients. We are an active network who are currently actively engaged in work with our local health and social care organisations to support and develop new care models for our patients and community. We are looking for a committed, flexible and innovative digital and transformation operations assistant to support us with administrative functions, network projects and support with data management., The PCN Operations Assistant will be responsible for undertaking a wide range of day to day administrative and project support to the Primary Care Network and team and to support to deliver ongoing improvement to services.

The PCN Operations Assistant will take a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made.

The PCN Operations Assistant will assist the PCN Manager with their relationships and engagement with the PCN practices and other stakeholders across the local neighbourhood to ensure a collaborative approach to service development and delivery.

The PCN Operations Assistant will assist the PCN Manager in ensuring the dissemination of information across the member practices and tasked with supporting the administration of any shared learning events and projects.

The PCN Operations Assistant will support the PCN Manager in the delivery of training, development and support to PCN staff.

The PCN Operations Assistant will support in managing PCN employments and induction of new members of staff. They will also support in line managing some members of staff.

The PCN Operations Assistant will support the PCN with digital developments, data management and reporting and provide onsite and administrative support for projects in the PCN. Some projects and meetings will require support during evening hours.

We are an innovative primary care network, seeking to create conditions for people to flourish. This means our staff work with a common sense of purpose, doing things that matter to them. It means our professional focus is on supporting people and communities to feel good about themselves and want to help each other out. We are committed to working as teams drawing together a range of roles, valuing a broad range of skills and experiences.