People Digital Project Support Officer (One LSC)

The objective of the People Digital Programme is to deliver a connected, seamless and consistent people digital experience that empowers our people and releases time for patient care. The programme will be driven by user experience, professionally led, shaped by our target operating model and be enabled digitally.

The purpose of the Project Support Officer is to provide efficient and comprehensive administrative support to the People Digital Team to manage the delivery of key project activities,

• Act as a point of contact for the People Digital team, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders both internal and external, and referring to others as appropriate.


• Provide project progress monitoring and chasing, preparation of project paperwork.


• Undertake simple data analysis and production of project and change reports/charts as required.


• Be able to understand, create and make improvements to new and existing processes


• This is a wide-ranging role within the People Digital Team.


• Understanding of project management tools, techniques and methodologies


• Complete data entry as required and ensure data is regularly monitored, up to date, and stored in a way that is easily accessible to all relevant team members.


• The People Digital programme is fast paced, therefore, the post holder will be adaptable and able to work to deadlines.


• Ensure up to date with mandatory training and personal development.


Working for our organisation

The successful candidate will be employed by East Lancashire Hospitals NHS Trust, but part of the corporate collaboration, OneLSC.

The five Trusts in Lancashire and South Cumbria (LSC), in partnership with the Integrated Care Board, have a joint vision for more collaborative central services. As well as closer collaboration across functions, the Provider Collaboration Board has agreed in principle that transactional operational central services should be brought together into one 'umbrella' service hosted by one of our NHS Trusts. This is known as a 'Host Trust Model'.


• Demonstrable experience of working in a busy administrative environment


• Experience of arranging complex meeting, Preparing agendas, collating meeting papers and taking minutes


Desirable criteria


• Experience of working in a health care environment, Diploma level qualification or experience gained in the workplace


• Experience of working within the NHS


• NVQ3 plus relevant experience, Working and developing knowledge of Microsoft Office including Word, Outlook, Powerpoint and Excel


• Knowledge of Data Protection


• Effective verbal & written communication skills. Able to write reports & able to construct & deliver clear ideas & concepts concisely & accurately for diverse audiences


• Ability to work effectively & flexibly as part of a team


• Effective problem solving skills


• Ensure a high attention to detail and quality of work


• Basic keyboard skills, Able to work on own initiative, organising and prioritising own workload to set deadlines and deal with competing priorities.


• Ability to maintain confidentiality and trust


• Effective organisational skills


• Understanding of and commitment to equality of opportunity and good working relationships


• Good time keeping


• Proven organisational and administrative skills.


• Good stakeholder management skills, with the ability to communicate with staff in all disciplines and at all levels demonstrating good verbal and telephone communication skills.


• Self-motivated with the ability to motivate and empower others to achieve specific goals to prioritise and balance a range of competing tasks to deliver to agreed timescales., Ability to travel across Lancashire and South Cumbria and further when required
  
  At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.


We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.


• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.


• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.


• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.


Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £42.90 and for a Standard Disclosure £22.90 which includes a small handling fee.