Quality Manager

We have a fantastic opportunity for a Permanent Quality Manager to join our Area 12 account in West Cowick, Yorkshire.

Quality Manager plays an important part in managing and sustaining the Quality Plan through processes, procedures, resources, activities, controls, and auditing arrangements to ensure continuous improvement and ongoing fulfilment of contract requirements. They will work closely with the Quality and Principal Business Improvement Manager and takes on the client-facing role. To ensure all staff are aware of, understand, and are committed to the policy and objectives of the contract.

The standard hours of work are 37.5 hours per week.

You will be responsible for:

• Manage the Quality Plan and ensure it serves as a framework for all aspects of service delivery.


• Ensure full compliance with quality, environmental, and safety controls, plans, processes, procedures, and work activities as outlined in the Quality Plan.


• Verify accountability and compliance with contract requirements through rigorous application of the Quality Plan, overseen by the Senior Management Team.


• Foster a culture of continuous improvement and commitment to high-quality, safe, and environmentally sound service delivery.


• Ensure updates of the Service Delivery Platform (CMS) Procedure and Contract Specific Procedures as necessary.


• Review and update the National Highways Sector Scheme Quality Plans and records of experience at defined intervals.


• Ensure all personnel are suitably trained and competent to carry out required tasks.


• Develop and test a business continuity plan in compliance with ISO standards and best industry practices.


• Employee management experience.


• Lead Audit ISO9001 trained.


• IOSH/NEBOSH qualifications are desirable.
  
  Proven experience in quality management.


• Strong understanding of quality control standards and compliance requirements.


• Excellent organizational and leadership abilities.


• Outstanding communication and interpersonal skills.


• Lead Audit ISO9001 and IOSH qualifications are desirable.
  
  Career Development - Exceptional development and progression plan


• Pension - Generous Pension scheme which we will contribute to


• Holidays - Minimum 24 days holiday + Bank Holidays


• Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership


• Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers


• Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives


• Company Car