UI / UX Designer

The successful candidate will be working for the Digital Learning Team within PD&I which supports, manages and maintains the Civil Service Learning website and service. PD&I is a centre of expertise, working across departments to make it easier for civil servants to use platforms for HR, finance and payroll. We recently launched the Shared Services Strategy for Government, which will deliver services that are better value, cutting through processes that cost time and money. Our overarching objectives are:

• Improve the user experience for civil servants with systems that are intuitive, easy to use and mobile-enabled


• Deliver efficiency and value for money through better systems and services which support productivity and seek to reduce costs


• Drive convergence around processes and data, including the consolidation and modernisation of technology platforms, while maintaining choice for departments


Through this strategy, our ambition is to free up civil servants to focus on what they do best: engaging with and delivering for citizens.

What you will be working on:

You will join the Digital Learning Team, which delivers the Civil Service Learning website to over 500,000 civil servants across the UK and abroad for over 120 departments, arms length bodies and other organisations. The Civil Service Learning website and platform is a digital learning platform that is used across Government to build capability, grow careers and support the objectives of government departments and professional groups. It provides a single, fit-for-purpose learning service, providing access to the training and learning opportunities required by a Brilliant Civil Service. Every feature of the new service has been extensively researched with users to ensure the best possible experience for the learner.

As a UI/UX Designer you will:

• use research and analytics to understand users needs, identify service failures and test different designs


• use evidence to challenge assumptions, negotiate with product owners and rationalise your design decisions


• design collaboratively and in the open, engaging your whole team with the design process and adapting it if necessary


• create prototypes and mockups to explain complex ideas and support the development process


• set the design direction and good practice within your teams


• champion accessibility and inclusion, consider the impact of new technologies and make sure that designs meet accessibility, legal and security requirements


• encourage knowledge sharing within and between teams, making sure that your designs are reusable and consistent with the GOV.UK Design System


• contribute to the government design community and assess and review the design of other government services


• running user research groups to gather feedback on designs, If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes., If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.


Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.,
• UK nationals


• nationals of the Republic of Ireland


• nationals of Commonwealth countries who have the right to work in the UK


• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)


• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)


• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020


• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  We're looking for someone who:


• has relevant experience in designing services or a design related degree


• is skilled at sketching and prototyping in different fidelities


• is able to work quickly in an agile environment


• is experienced in explaining their designs in a way that other people understand


• knows how to interpret user research


• has experience of user centred design


• is skilled at designing simple, accessible, responsive user interfaces


• has experience in engaging the whole multidisciplinary team with the design process
  
  The Government People Group exists to work with departments, professions, and functions to build a modern, effective Civil Service.


We support the government workforce with the right skills and capability. We are working with leaders to get the right people in the right jobs, with the right skills and continuous learning to excel in their roles.

We provide leadership, and in turn, create leaders with exceptional line management capability across departments, influencing partners in the wider public sector and beyond. This involves getting our retention and reward strategy right, to nurture specific skills, and create pride and resilience in our workforce.

Our role is also to provide system leadership across central government in pulling together back office services. Collectively, we help support the Cabinet Office's priority to drive efficiencies, and reforms that will make government work better, to ultimately provide a better service to the public., Government People Group (GPG) is a large business unit within the Cabinet Office. It brings together back office services across government and supports the Civil Service with high volume HR and finance processes, aligned to the government's modernisation agenda.

Within GPG, the Platforms, Data and Interoperability (PD&I) directorate provides first-class platforms and services for over 450,000 civil servants, including recruitment, data analysis, skills and learning solutions. It provides recruitment services for around 70 percent of the Civil Service.

As an UI/UX Designer you'll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred services. You'll work on ambitious projects transforming the services we provide for civil servants. We have digital services covering the whole employee journey, from recruitment to retirement.

To learn more about what UI/UX and interaction designers do in government, please review the DDaT Capability Framework - https://www.gov.uk/guidance/interaction-designer

Alongside your salary of £40,850, Cabinet Office contributes £11,029 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.


• An environment with flexible working options.


• A culture encouraging inclusion and diversity.


• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.


• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.


Things you need to know