The Head of Digital Solutions is responsible for ensuring the Digital needs and requirements of the KINE region (specifically the Marketing and Commercial teams; across UK & Ireland, the Nordics region and South Africa) are understood, addressed and delivered through relevant, best-in-class Digital solutions; working closely with the Knauf Digital and Central KI teams, and alongside the KINE Marketing and Commercial functions.

What you'll be doing…

Working with Knauf Digital and Central KI teams; lead the Digital development program for KINE region

Leading a small team, deliver best-in-class Digital initiatives to unlock commercial opportunity and deliver customer centricity

Responsible for the KINE Digital ecosystem

Digital project management; maintaining stakeholder engagement with adherence to plan

Create and manage processes to drive continuous Digital improvement

Analyse and report on KINE Digital performance; recommending and owning optimisation initiatives

Champion the development/optimisation of key Digital tools, such as knauf.com, Kinetik, EPIM, DAM, BIM Factory, Hubspot, Barbour ABI, NBS and others

Supervise, coordinate and support local implementation of digital marketing tools, digital analytic tools and performance marketing tools

Supervise the development of regional and local DCI tools

Support local Digital Marketing Managers in the development of digital marketing plans and strategies

Supervise/coordinate implementation of global digital marketing tools and key digital infrastructure /backend system across the region on time and in full

Supplier and internal stakeholder management

Together with local Digital Marketing Managers define key KPI's for local digital marketing campaigns

Supervise tracking and reporting of regional and local digital marketing campaigns against KPIs

Develop and lead Digital Solutions team in alignment with the strategy of the Knauf Digital entity

Propose developments and solutions through the use of existing software programs, systems and tools, database management, data mining activity and gap analysis

Be the single point of contact for centrally-driven digital projects

Scope out opportunities for innovation in line with Sales and Marketing objectives and customer centricity

Work with key stakholders to develop and deliver CRM project requirements

Ensure all CRM activity is delivered within agreed budget and timescale

Explore systems and data to enhance results driven activity

Deliver product traceability solutions across all product groups in line with the business objectives and government guidelines

Be key regional Digital representative in the Global KIEMEA Digital Community

Demonstrate KI Values and promote Continuous Improvement culture

We are interested in you as a person, your attitude, behaviours, and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

Minimum requirement: degree in relevant subject (or equivalent)

Minimum 5 years enterprise-level Digital experience

People management experience

Digital Marketing experience

Budget management experience

Project management/delivery experience

Knowledge of SAP - desirable

Experience of systems development

Digital analytics experience

Understanding of Software Development Life Cycle (SDLC) desirable

Able to manage multiple projects

Flexible, adaptable and able to work independently as well as part of a team

CRM experience essential, preferably with Salesforce

Marketing automation experience essential, preferably with Hubspot

Knowledge of product information management tools desirable

Knowledge of AI and a curiosity to continually learn about new digital trends

Relevant knowledge on DCI Tools and implementation and maintenance of digital infrastructure & backend systems

Enthusiasm for the construction industry and building materials

Full written and spoken fluency in English, additional languages of the region are of advantage

Excellent understanding of the digital landscape

Respect the Knauf values: Commitment, Entrepreneurship, Partnership and Menschlichkeit and apply them in your daily work

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment., We're passionate about developing our people

Enhanced Holiday Pay - 33 days including bank holidays plus the opportunity to purchase more

16 weeks Company Sick Pay after 3 months of service

Group Income Protection

Enhanced Maternity, Paternity and Adoption packages

Life Assurance - 4 x annual salary

Defined Contribution Pension Scheme

Staff Bonus Scheme

Career Progression Routes

Employee Assistance Programme through Health Assured

Westfield Health Cash Plan

Perkbox

Access to Costco Membership

Wickes Employee Purchase Scheme

On site Gyms

Wellbeing Initiatives and Mental Health First Aiders

Car Salary Sacrifice Scheme

Cycle to work scheme

On site Car Charging Points